Terms of service
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This website is operated by ISSET Throughout the site, the terms “we”, “us” and “our” refer to ISSET. ISSET offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
ANY USE OF THIS SITE WILL BE AN ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ANY OF THE TERMS OF SERVICE ABOVE, PLEASE DO NOT USE THIS SITE
REFERENCE TO LAUNCH PRIZE CHALLENGES
ISSET hosts challenges to promote STEM. To accomplish them, we require all participants to abide by a PARTICIPANT AGREEMENT and any other agreements or rules and regulations are applicable.
THIRD PARTY SITES AND ENDORSEMENTS
WHERE WE PROVIDE HYPERTEXT LINKS TO OTHER LOCATIONS ON THE INTERNET, WE DO SO FOR INFORMATION PURPOSES ONLY. WE ARE NOT RESPONSIBLE FOR THE CONTENT OF ANY OTHER THIRD-PARTY SITES OR OTHER PAGES LINKED FROM OR LINKING TO THIS SITE. WE HAVE NOT VERIFIED THE CONTENT OF ANY SUCH SITES. FOLLOWING LINKS TO ANY OTHER SITES OR PAGES SHALL BE AT YOUR OWN RISK AND WE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR IN OTHER WAY IN CONNECTION WITH LINKING. WE ARE NOT RESPONSIBLE FOR WEB CASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. LINKS TO DOWNLOADABLE SOFTWARE SITES ARE FOR CONVENIENCE ONLY AND WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY DIFFICULTIES OR CONSEQUENCES ASSOCIATED WITH DOWNLOADING THE SOFTWARE. USE OF ANY DOWNLOADED SOFTWARE IS GOVERNED BY THE TERMS OF THE LICENSE AGREEMENT, IF ANY, WHICH ACCOMPANIES OR IS PROVIDED WITH THE SOFTWARE.
NO ENDORSEMENT OR APPROVAL OF ANY THIRD PARTIES OR THEIR ADVICE, OPINIONS, INFORMATION, PRODUCT OR SERVICES IS EXPRESSED OR IMPLIED BY ANY INFORMATION ON OUR SITE.
YOU CANNOT SET UP A LINK FROM YOUR SITE, BLOG OR OTHER SIMILAR PROCESS TO OUR SITE WITHOUT A PRIOR WRITTEN CONFIRMATION FROM US.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
I agree that my details and/or including, but not limited to, any images can be shared with ISSET and their partners/third parties and to be contacted by their partners/third parties.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – PROGRAMMES / EVENTS & SERVICES
A) LAUNCH PRIZE SUCCESSFUL PARTICIPANTS
Successful teams with participants under the age of 18 at the time of travel will need to be accompanied by a minimum of 1 legal guardian. Should rules / laws change surrounding the nature of the prize, ISSET shall not be held responsible.
B) MISSION DISCOVERY CANCELLATION AND RETURNS
If you choose to cancel, ISSET reserves the right to charge you up to 75% of the total fees paid / due, unless otherwise stated in specific terms and conditions. No refunds will be issued or available 8 weeks prior to an event's original scheduled date. You have 30 days to accept and claim a refund from the date it is offered.
In terms of Covid-19, we will be following the government advice and will continue to review future events. ISSET will look to reschedule any postponed events before cancelling them.
9 weeks post event, all files / cases are automatically closed. Including but not limited to; credit, complaints, refunds, rescheduling, queries.
If you have been provided with store credit because you have been unable to attend a Mission Discovery event, you will only be able to use this store credit towards future Mission Discovery events. Store credit will not be accepted for products in our Clothing & Accessories range. Store credit expires after a period of 12 months.
SECTION 8B - PROMOTIONS AND DISCOUNTS
Discount codes cannot be used in conjunction with other promotions, unless agreed in writing by a member of staff at ISSET.
SECTION 9 - FORCE MAJEURE
a) ISSET and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees will not be liable for any failure or delay in performing an obligation under this agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy.
b) We reserve the right to make changes to the venue and/or accommodation or to provide services from an alternative venue or accommodation where necessary. If there are minor changes to the venue and/or accommodation we will endeavour to ensure that the venue and/or accommodation with which you are provided is equivalent, similar or better than the venue and/or accommodation specified in the booking confirmation. If there are major changes to the venue and/or accommodation we will email or telephone you to notify you of the change.
SECTION 10 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 12 - PERSONAL INFORMATION
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 14 - YOUR PUBLICLY AVAILABLE CONTENT
Our Site may offer opportunities for interactive activities, which may enable you and other users to communicate with each other directly, or to post information and other material that will be visible to the entire Internet. If you post, publish or communicate anything through our Site (from raw data to software to photographs to sounds and beyond), this content may be seen by other users, so please choose carefully the information that you post or provide to other users ("Your Content"). Your Content also includes comments, testimonials, feedback, suggestions, ideas, and other submissions about our Site or our services or how to improve them. Do not submit any of Your Content that you consider to be confidential or proprietary or if you do not wish to grant us the rights described below. Even if you submit Your Content, we are not required to post or use it in any way.
That said, Your Content does not include anything you provide to us as part of a team for a competition (e.g., an official entry or registration). Those submissions are governed by the competition’s Competitor Agreement. We do not claim ownership of those submissions, except as we explain in the Competitor Agreement.
SECTION 15 – WHAT WE DO WITH YOUR CONTENT
SECTION 16 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall ISSET, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless ISSET and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
We may, in our discretion and without any liability, change, modify, suspend, make improvements to or discontinue any aspect of our Site at any time without prior notice. We may deny you access to all or part of our Site at any time for any reason or no reason at all. For purposes of clarity, the survival of the provisions in "Use of our Site" and "Your Representations and Warranties" means that even if your account is terminated, if you breached those provisions while using our Site, we have the right to sue you for damages or injunctive relief.
SECTION 21 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of London, United Kingdom.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 - SOCIAL MEDIA COMPETITION
1- The promoter is ISSET Training Ltd.
2- The competition is open to residents from all countries aged 14 years or over. However, winning tickets can only be used by people aged 14 to 18 years old.
3- There is no entry fee and no purchase necessary to enter this competition.
4- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5- Route to entry for the competition and details of how to enter are via Instagram.
6- Multiple entries from the same person is allowed however, you must tag 2 different friends to warrant a new entry.
7- Closing date for entry will be 14th October 2022. After this date no further entries to the competition will be permitted.
8- No responsibility can be accepted for entries not received for whatever reason.
9- The rules of the competition and how to enter are as follows:
- Entrant must be following @isset.space
- Entrant must like the competition photo
- Entrant must tag 2 friends in the comments
- Entrant must share the competition post to their story
10- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
11- The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
12- The prize is as follows: 1 x Mission Discovery London 2023 Entry Ticket – worth £799, 1 x Mission Discovery London 2023 Residential Package – worth £773 and £150 Spending Money.
The prize is as stated, and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability, and we reserve the right to substitute any prize with another of equivalent value without giving notice.
13- Winners will be chosen: at random by the promotor, from all entries received and verified by the promoter and or its agents.
14- The winner will be notified by DM on Instagram within 28 days of the closing date. The winner will only ever be contacted by @isset.space unless winner agrees otherwise. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
15- The promoter will notify the winner when and where the prize can be collected / is delivered.
16- The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
17- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
18- The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
19- The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
20- The winner’s name will be available 28 days after closing date by emailing the following address: email@example.com
21- Entry into the competition will be deemed as acceptance of these terms and conditions.
23 - ISSET takes responsibility for the competition. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram.
SECTION 25 - REFER A FRIEND SCHEME:
In the event that you have successfully referred a friend and they proceed to enroll in a program with a payment amounting to £599 or surpassing it, you shall qualify to receive a sum of £50. Following this, you will be contacted with a form to facilitate the transfer of the £50 into your designated account. Should inaccurate banking information be supplied, we shall bear no responsibility for reissuing the funds. Furthermore, failure to complete the form & provide your banking details within a span of 28 days from the initial communication, will make you ineligible for the aforementioned £50 benefit.